Vinted Shoppers Express Displeasure Over Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
